FAQs
What types of fruits does Freshway offer?
We specialize in seven exotic fruits: dragon fruit (red, white, yellow), lychee, rambutan, longan, mangosteen, passion fruit, guava, and starfruit. Our focus allows us to provide the highest quality produce with reliable sourcing and expert handling.
Do you offer delivery to both the US and Canada?
Yes! Freshway provides nationwide delivery across the United States and Canada. Our logistics team ensures your fruits arrive fresh and on time.
Do you provide custom packaging or retail-ready packs?
Absolutely. Freshway offers customizable retail and bulk packaging options designed to fit your brand and sales strategy, ensuring your products stand out in the market.
Where do you source your fruits from?
We work directly with trusted farms around the world, sourcing fruits from countries like Vietnam, Thailand, Ecuador, Honduras, Guatemala and Mexico, depending on the season.
Can I place a small order, or do I need to buy in bulk?
We accommodate both small and large orders. Our minimum order can be as low as 1 pallet, making it easy for retailers and foodservice providers to try new products without large commitments.
Are your fruits safe and compliant with food safety standards?
Yes. Freshway is PRIMUS GFS certified and partners exclusively with growers who hold the same certifications. Together, we follow strict food safety and handling procedures to ensure the highest quality and safety of our fruits.
Can I place recurring orders or schedule deliveries?
Absolutely. Freshway supports recurring orders and scheduled deliveries, making it easier for retailers and foodservice providers to maintain consistent stock.
How do I become a Freshway customer?
Simply contact our sales team via our website or email at “sales@freshwayusa.com”. We’ll guide you through the process, discuss your needs, and provide tailored solutions for your business.
Do you provide samples before placing a large order?
Yes. Freshway can provide sample boxes for qualified businesses, allowing you to evaluate quality, freshness, and packaging before committing to a larger order.
Can you help with seasonal availability and alternative options?
Yes. As experts in exotic fruits, we monitor seasonal gaps and can suggest alternative fruits or sourcing options to maintain your inventory year-round.
Who can I contact for support or questions?
For inquiries, please email sales@freshwayusa.com or call (786) 300-4485. Our team is committed to providing timely and professional support.
How long does shipping take?
Shipping times vary based on location, but most US and Canada orders arrive within 2–5 business days. All fruits are carefully packed to maintain freshness during transit.